Running on a Heartbeat … or a Programme?

Does anyone else worry in their organisation that the dominance of programmes may hide the absence of a heartbeat?\r\n\r\nProgrammes are imposed from the outside; heartbeats come from – the heart.\r\n\r\nProgrammes bring rotas; heartbeats bring rhythm.\r\n\r\nProgrammes can be avoided; if heartbeats are avoided …